By appointing PEEFER to groom your pet and by leaving your pet in our care for grooming it is understood that you agree to our grooming policies.

Our quoted prices assume a reasonable coat condition and temperament. Additional charges will apply for the extra time and products involved in grooming neglected coats, in particular those that require clipping off due to severe matting and for dogs whose temperament or health require more time to complete.

We cannot accept aggressive dogs for grooming.

This will be determined taking all factors into consideration. A well cared for pet which is maintained in a reasonable condition between grooming appointments and exhibits normal behaviour is usually the price shown on our individual Salon’s price guide. All dogs are assesses and priced individually on an ongoing basis.

We must ask that you give us 24 hours’ notice of cancellation of your booked appointment.

No Shows/Missed Appointments will incur a fee of £20. This will be payable prior to accepting your next booking.

Clipping off Due to a neglected/severely matted coat.

Clipping off is not part of our general grooming services and cases will be assessed on an individual basis. If after careful consideration for your pet’s welfare that this can be best achieved in the salon environment we will discuss the procedure and cost.

Our Code of Practice and Animal Welfare Needs.

We abide by sector specific charters to demonstrate good practice. Our aim is to educate through guidance and advice.

At all times the welfare of the animal is our overriding priority.